Digital converter boxes at Walmart

December 7, 2021
DTV converter box walmart

Topeka customers of Cox Communications who don’t have a digital converter box will start losing access to channels Tuesday.

Full-power broadcast stations switched from an analog signal to digital for their over-the-air transmissions in 2009, but cable companies have had more latitude in when to change. Dennis Clary, spokesman for Cox, said all channels available to Kansas customers will switch to digital by Jan. 12, but some areas will have earlier deadlines.

“If a Cox customer who’s on analog signal does not have a converter box, they will cease to have any service” in January, he said.

Tuesday will be the first stage of a “peel-back, ” which removes a few channels at a time, in Topeka, Clary said. Starting Tuesday, A&E, Animal Planet, E!, Food Network and TV Land will switch to digital, meaning customers who can’t receive that type of signal won’t be able to watch them.

On Nov. 3, the signal will go digital in Topeka for six more channels: ABC Family, AMC, History, FX, TBS, HSN and QVC. All other channels except broadcast ones will switch to digital on Nov. 17, and the last few will convert by Jan. 12, Clary said.

“All you have left between Nov. 17 and Jan. 12 is the broadcast stations, ” he said.

People who have modern televisions were able to continue accessing channels during the broadcast transition to digital in 2009, but Cox customers who had new sets but no converter box reported Tuesday that they weren’t able to access the channels affected in the first peel-back.

People who need a box can order one at by calling (860) 757-3075 or by visiting the Cox store at 1109 S.W. Wanamaker. Every customer can get one box free for a year, though some may be eligible for two free boxes for two years, depending on their service plans. After the free period, customers can rent the boxes for $2 per month, though people receiving Medicaid can get a cheaper plan. People who need more than one box because they have multiple televisions can order additional ones, but will have to pay the full rate from the beginning.

The digital channels will have better picture and sound quality, an on-screen program guide and parental controls, Clary said. Customers also will receive more channels, he said.

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